Cookie Policy
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They help websites remember your preferences, understand how you use the site, and improve your experience.
We use cookies and similar technologies (like local storage) to provide, secure, and improve CreatorSense AI.
2. Cookie Categories
We categorize cookies based on their purpose and whether they require your consent:
2.1 Essential Cookies (Required)
These cookies are necessary for the website and app to function. They cannot be disabled.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your login session | Session / 30 days |
| csrf_token | Protects against cross-site request forgery attacks | Session |
| access_token | Authenticates API requests | 15 minutes |
| refresh_token | Allows session renewal without re-login | 7-30 days |
| cookie_consent | Stores your cookie preferences | 1 year |
2.2 Analytics Cookies (Optional)
These cookies help us understand how visitors use our website so we can improve it.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users | 2 years |
| _ga_* | Google Analytics | Persists session state | 2 years |
| _gid | Google Analytics | Distinguishes users | 24 hours |
You can opt out of analytics cookies via the cookie consent banner or by visiting Google Analytics Opt-out.
2.3 Performance Cookies (Optional)
These cookies help us monitor app performance and identify errors.
| Cookie/Storage | Purpose | Duration |
|---|---|---|
| performance_metrics | Tracks page load times and errors | Session |
| error_logs | Captures JavaScript errors for debugging | Session |
2.4 Marketing Cookies (Optional)
We currently do not use marketing or advertising cookies. If this changes, we will update this policy and request your consent.
3. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages:
- Google Analytics: Website usage statistics (Google Privacy Policy)
- Stripe: Payment processing security (Stripe Privacy Policy)
We do not control these third-party cookies. Please refer to their privacy policies for more information.
4. Local Storage
In addition to cookies, we use browser local storage for:
- Theme preference: Your light/dark mode choice
- Dashboard settings: Layout and widget preferences
- Cookie consent: Your cookie preference selections
Local storage data remains until you clear your browser data or we delete it programmatically.
5. Managing Your Cookie Preferences
5.1 Our Cookie Banner
When you first visit our website, you'll see a cookie consent banner. You can:
- Accept All: Enable all cookie categories
- Essential Only: Only enable required cookies
- Customize: Choose which categories to enable
You can change your preferences at any time by clicking the cookie icon in the footer or visiting Settings.
5.2 Browser Settings
You can also manage cookies through your browser settings:
Note: Blocking essential cookies may prevent you from using CreatorSense AI.
6. Consent Tracking
We record your cookie consent choices including:
- Which categories you accepted or declined
- The date and time of your choice
- When you changed your preferences
This helps us demonstrate compliance with GDPR and other privacy regulations.
7. Do Not Track
Some browsers offer a "Do Not Track" (DNT) setting. We currently do not respond to DNT signals, but you can use our cookie preferences to control tracking.
8. Updates to This Policy
We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Material changes will be notified via our cookie banner.
10. Contact Us
For questions about our use of cookies:
Email: privacy@creatorsenseai.com